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With the application and development of artificial intelligence in enterprises, enterprise leaders must focus on artificial intelligence based on cloud computing and modern data structure to improve market competitiveness.
Artificial intelligence technology improves work efficiency in physical and digital form, while artificial intelligence will actually involve every software platform in daily work. This is what Deloitte, a consultancy, described in a survey of 2700 it and business executives worldwide. Three quarters of AI adopters expect AI technology to be integrated into all enterprise applications within the next three years.
73% of respondents believe that currently deploying AI in their technology ecosystem is "very important" or "critical" to their business. As more and more enterprises adopt artificial intelligence, the competitive advantage brought by this technology is more and more difficult to maintain.
However, some people think that the full potential and advantages of artificial intelligence are still in its infancy. Although this year’s epidemic has accelerated the transformation of enterprises, AI’s help to improve their competitiveness will depend on how the technology is applied and how well companies align it with their business objectives.
Using cloud computing artificial intelligence strategy and improving the preparation level of data system is the primary area for enterprises to obtain competitiveness. Cloud computing plays a leading role in the leap of artificial intelligence to the mainstream, and 93% of the adopters take the artificial intelligence based on cloud computing as a part of their technology stack.
Nitin Mittal, Deloitte’s chief executive and co head of artificial intelligence, said AI was playing an important role as companies needed to cope with cost pressures and reassess how best to accelerate their digital transformation.
"In essence, this is an important step towards modernizing artificial intelligence and machine learning on the cloud computing infrastructure," Mittal said
Keep the advantages of AI
In order to improve the status of artificial intelligence in enterprises, technical leaders must understand the true value of artificial intelligence technology.
In order to cope with the new coronavirus epidemic, the customer service department of enterprises has become overspending due to the impact. Enterprise leaders want to use artificial intelligence technology to help the team overcome the crisis. According to Deloitte’s survey data, in the next three years, artificial intelligence will be popularized from its customer relationship management (CRM) system to enterprise resource planning (ERP) and other technical systems that enterprises rely on.
According to a research report released by the company in 2018, 57% of respondents said that artificial intelligence technology will change the business development of their companies in the next three years. Now 75% of adopters think so.
Jeff Loucks, executive director of Deloitte’s technology, media and Telecommunications Center, said the competitive advantage that artificial intelligence can provide is weakening due to increased adoption rates.
"People have increased their confidence in the potential for change in AI, but at the same time, they feel that competitors can get that advantage as quickly," he said
To maintain the competitiveness of AI deployment, enterprise CIOs should:
· modernizing the data infrastructure that supports AI is a common obstacle to the adoption of AI.
Help their organizations get the best AI technology available.
· leverage the efficiency of cloud based AI.
However, Radu miclaus, director of artificial intelligence and cloud computing at lucidworks, said the critical quality of AI is not an ideal determinant of the potential of the technology. The cultural impact of AI deployment and whether the enterprise can effectively break the internal isolated island are crucial to the results of AI adoption.
"I think it’s still in the early stages of what AI can do," miclaus said. Artificial intelligence has no universal function. Think small and start from the big. Enterprises can add more data and processes. Because knowledge is always developing and progressing. "
What can artificial intelligence technology provide
If enterprises need to maximize efficiency, they need to adopt artificial intelligence. This year’s epidemic has driven the digital transformation, and artificial intelligence is one of its core components.
From the CIO’s point of view, data space decisions will face greater pressure during the outbreak. Facing the increasing demand, some enterprises need to expand their scale. In other areas, such as tourism or entertainment, CIOs of organizations need to reduce costs.
According to nittal, the use of AI varies by industry:
In the field of life science, artificial intelligence is at the forefront of diagnostic test design.
In healthcare, contact tracking, virtual medicine, and patient classification based on artificial intelligence can help the industry overcome the crisis.
In the banking field, artificial intelligence supports the transition to contactless transactions by supporting customer interaction through virtual agents.
Throughout the industry, nittal says, the signals of AI’s shift to corporate mainstream are changing as "super teams" (i.e., units of work supported by AI) shift operations. The super team will fundamentally redefine the work of the future, and its algorithms will help people make judgments.
In response to an uncertain economy, business leaders will strive to make AI programs create business value.